Need to buy someone a gift but do not know what to get them? Volcom’s digital gift card is a quick and simple solution. This card cannot be used in our network of brick-and-mortar stores.
The card is valid for two years after the date it is activated on www.volcom.eu
The gift card can be used to pay for some or all of your purchases. You can use it one or more times and can pay with a combination of the card and another payment method if needed.
The gift card can be credited with the amount of your choice (minimum: €25 / €50 / €100 / €150 / €200 / €250 / €300 / €350 / €400 / €450 / €500).
HOW TO USE YOUR GIFT CARD
It’s easy to use. When you choose your payment method as you order, select the pay by gift card option.
You cannot choose the amount you pay with a gift card: the full gift card balance is automatically used when you pay.
You cannot use a gift card on a site it was not bought from.
You can use multiple gift cards to pay for a single order.
HOW TO CHECK YOUR GIFT CARD BALANCE
To find out how much is left on your gift card and when it expires, contact us at eu.service.com
BUYING A GIFT CARD
You can buy a digital gift card on our website www.volcom.eu
Once you have bought your digital gift card, you will receive an order confirmation email. You, or the person of your choice (specify when you buy), will then receive an email containing the digital gift card number so the card can be used online.
You cannot buy a digital gift card from our network of brick-and-mortar stores.
If you buy a gift card, the purchase cannot be refunded in whole or in part. If, after the first purchase made with a gift card, there is still money remaining on the card, the balance remains available for successive purchases until spent or expired.
The digital gift card will only be active after the order confirmation email is received.
If a digital gift card is lost or stolen, it cannot be refunded or replaced.
Gift card balances will not be used to pay delivery charges.
Purchase from brick-and-mortar store
You cannot return an online purchase to our brick-and-mortar network.
Purchase from online store
If you return some or the whole order paid for with a gift card, the relevant amount will be recredited to a new digital gift card. This card can be used on our retail websites on one or more occasions. You will receive the digital gift card number from our customer services team.
GIFT CARD EXPIRY
A Volcom gift card is valid for two years after it is purchased.
It is non-exchangeable and non-refundable.