When do my points and/or tier status expire?

Volcom Europe
Written by CUSTOMER SUPPORT
Your eligibility to achieve Basic, Plus, and Vip status tiers is based on your cumulative eligible purchases made online at https://www.volcom.eu/. Your tier status lasts for 12 months following your entry to the tier unless you continue to make additional purchases within those 12 months that meet the threshold of the next highest tier. Conversely, if you make a return that decreases your 12-month cumulative spend below your current tier's threshold, your tier status will be lowered.