Returns must be made to their original point of purchase. When returning a purchase made on https://www.volcom.eu/, if you return your entire purchase, any Points you redeemed for the Reward coupon code used on that purchase will be credited back to your account. 

For a partial return of a multi-item purchase online at https://www.volcom.eu/ the Reward coupon will remain considered used and any points redeemed for the Reward coupon code will not be credited back to your account.